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Claims

Sentry provides outstanding claims service 24-hours a day, seven days a week. We're there when you need us to answer your questions and walk you through the claims process.

Sentry promises to:

  • Resolve all claims in an ethical, fair, respectful and timely manner
  • Make prompt, thorough and objective investigations
  • Protect the interests of our customers by working toward controlling costs of service providers
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Property and casualty coverages are underwritten by a member of the Sentry Insurance Group, Stevens Point, Wisconsin. Click here for a listing of companies. Individual life insurance, annuities, pensions and group products are issued and administered by Sentry Life Insurance Company, Stevens Point, Wisconsin. In New York State only, individual life insurance, annuities, pensions and group products are issued and administered by Sentry Life Insurance Company of New York, Syracuse, New York. In New York, coverage provided through policy form numbers: (Life Insurance) 585-3000, 380-1740, 380-2244; (Disability) 685-9000-31; (Dental) 785-7000; (Pension) 840-300(NY). Short-term disability is not available in New York. Policies, coverages, benefits and discounts are not available in all states. See policy for complete coverage details. Identity Resolution Services are provided by Identity Theft 911®, a non-affiliated company, and are available to current homeowners policyholders in AZ, CO, IL, IN, IA, KS, KY, MN, MO, OH, TN and WI.
Chipped windshield?
Click here to learn more about preserving the windshield's integrity without paying a deductible.

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